Data Center   Megaport 0 comments on FIBERTOWN Keeps You Connected with Blended Internet, Cross Connects and Megaport

FIBERTOWN Keeps You Connected with Blended Internet, Cross Connects and Megaport

Do you remember the cell phone commercials from the early 2000s, “Can you hear me now?” The actor traversed insane environments (high snowdrifts, torrential rain, skyscrapers, etc.) while talking on the phone, and every time, he stayed connected. He never lost phone signal.

The premise of the commercials was simple – If you’re our customer, your calls won’t drop. We keep you connected.

At FIBERTOWN data centers, we keep you connected too. And similar to those old commercials, we do so during insane events – hurricanes, tornadoes, ice storms, and more.

In this article, we’re sharing three ways we make sure you never lose network connection and always have access to your data…fast.

Blended Internet – What is it? Why is it important?

Blended internet is like the phrase suggests. It blends, combines, and brings together multiple internet providers into a single service for the data center customer. As a FIBERTOWN client, you don’t have access only to AT&T, for example, but to AT&T, Cogent, Comcast, Lumen, and more. See here for a list of our internet providers.

Blended internet is an important option for several reasons. First, it’s more time effective and easier for the data center customer. We at FIBERTOWN manage the connectivity for you and provide one invoice for the billing cycle (i.e., you don’t receive bills from multiple providers). You have a single point of contact when you need help, saving you time and frustration.

Second, FIBERTOWN’s blended internet offers Smart Routing. FIBERTOWN’s Smart Routing factors, in real-time, latency, transit costs, jitter, and more to send your data the smartest (i.e., the most efficient) route. Blended internet typically moves traffic the shortest path so your data gets to its destination the fastest.

Third, blended internet offers you more reliability. Our data center already provides you with redundant power and cooling. But why stop there? Blended internet completes the redundancy trifecta, so you stay up while others are down. With multiple network providers at your service, failover is already configured. This also means you no longer need to buy a backup internet circuit.

In summary, due to our strong partnerships with internet service providers (ISPs), FIBERTOWN offers blended internet that gives you peace of mind. Failover configurations, redundancy, and faster routing are just some of the advantages.

Cross Connects – What are they? How are they useful?

Do you remember in the early days when we actually plugged into the internet? We used an Ethernet cord to attach our device to the phone line in the wall where the internet lived. For the time we were plugged in, we had internet, 56Kbps internet, and it was glorious.

Cross connects in a data center are like the early days of the internet (but more sophisticated, obviously). Cross connects use cables like Ethernet or Fiber Optic to connect one unit to another unit in a data center. You may see it described as a “point to point connection.” A common example is when trading companies utilize cross-connects between servers in a data center to ensure trades are made quickly.

Cross connects are beneficial for a variety of reasons. Two of the most apparent are reliability and fast traffic. With a hardwired connection, the only variables are the connection points. Cross connects are not subject to wireless traffic congestion, which reduces latency and improves data security.

Megaport – What is it? Why is it important?

Megaport is similar to what the word implies – a port that offers big capabilities. Megaport, through a single gateway, gives customers access to cloud services like AWS, Office 365, Oracle, Google, and many more. Essentially, Megaport does the complex tasks like housing ports worldwide and performing maintenance, while you enter the global cloud simply through a single port.

At FIBERTOWN, we’re proud Megaport providers. Through our partnership, we offer your business cloud connectivity that is fast, agile, and scalable. You are able to contract it through us to avoid more contracts and invoices. Let Fibertown be your pass-through and enjoy the same service for the same price without having to read and sign more legal documents!

Advantages to Megaport include a fast spin up, reduced latency, more secure data, and cost-effectiveness. (You pay for your port on your FIBERTOWN billing cycle, meaning you do not sign a contract with Megaport.)

FIBERTOWN customers enjoy redundancy and reliability for cloud services without the hassle of cloud maintenance and complicated billing. Megaport makes cloud connectivity easy. We and our customers like that.

Why Choose FIBERTOWN

“Can you hear me now?” was a popular phrase in the early 2000s because of the phone commercial. And the premise is still an important one for businesses. Without connectivity, customers are not served because data is compromised or is moving so slowly that it’s not useful.

FIBERTOWN data centers in Houston, Texas, and Bryan/College Station, Texas provide customers with reliable connections. Through blended internet, cross-connects, and Megaport, we keep you connected and business moving forward.

To learn more information about these offerings and how they’re beneficial for your business, contact us.

Culture   Data Center   Latest 0 comments on How Does Your Data Center Stack Up?

How Does Your Data Center Stack Up?

Choosing a colocation provider is all about reducing risk.

Clients want to reduce the risk of a power failure, data loss or interruption in service.

When customers are looking at a facility to consider for colocation, it’s important to do a deep dive.

Redundancy in power, cooling, and networking is vital, but what about the facility’s operations?

Do you know the future goals and plans of your colocation provider?

FIBERTOWN’s company direction and goals

Here at FIBERTOWN, we have been a stable and reliable Texas-based data center operating since 1997. We’ve been here for 25 years, and we plan on being here for another 25.

We’re proud of being Texas-owned and operated, and we love helping other Texans achieve their business goals.

You can depend on FIBERTOWN to be a financially stable business partner with a large network of experience from our partners.

Our goal at Fibertown is to make the extraordinary the ordinary. That’s why we give a human response to every request within 15 minutes. We strive to aid in our customer’s success in all we do.

Can you say the same about your provider?

Risk aversion: Using a colocation/data center

In 2021, where you store your technology matters.

Redundancy in power, cooling, and networking is key.

For FIBERTOWN, our power redundancy is 2N or greater, and our cooling redundancy is N+1 or greater.

With our networking, we use multiple carriers to create our blended bandwidth. If one carrier goes down, the others will continue to transport. For a visual example, think of sending a certified letter to someone and the FedEx delivery truck breaks down. With blended internet, UPS is right there to take the package to the final destination rather than losing the package forever.

We strive to have no single point of failure. If one part of the chain breaks down, another is there to pick up the slack and maintain our 100% uptime.

We offer our clients a 100% uptime Service Level Agreement (SLA). Other competitors offer 99.999% (or the five nines), but we go above and beyond that to offer 100%.

All of these reasons illustrate why our colocation and data center customers love their experience at FIBERTOWN. Make a more informed decision. Download our FREE checklist to begin comparing your data center criteria.

Data Center   Latest 0 comments on What Real Customer Service Looks Like

What Real Customer Service Looks Like

At FIBERTOWN, we believe extraordinary should be ordinary.

What wows people in customer service is what we strive to do every single day.

For us, that means that we treat our customers just the same way we want to be treated.

Here are a few examples of the services we provide for our customers.

Continue Reading “What Real Customer Service Looks Like”