Data Center   Latest 0 comments on Save Time with Industry-Designed Agreements at FIBERTOWN

Save Time with Industry-Designed Agreements at FIBERTOWN

Contracts, renewals, lease agreements and the RFP process.

Ask your tech department how they feel about these four items — and you’ll likely hear a groan or get an eye roll.

They just take so much time. And effort. Time that could be spent on project work — moving your company’s bottom line in the right direction.

What is your time worth?

Government entities utilize data centers for consistency

If you’re a local government agency based in Texas, whether at the local or state level, you might want to avoid the RFP process for where you locate your IT infrastructure.

Consider a colocation license agreement or lease agreement to enable a longer-term contract without requiring an RFP.

FIBERTOWN has a number of government entities in our data centers, and one of the reasons they give for choosing us as their colocation partner is to not have to go through that process every year.

It gives you back the time you’ve spent on contract negotiations and the endless meetings about the document language.

It puts you back in the job you want to be doing — your day-to-day business efforts.

Why a Texas-based entity would do business with FIBERTOWN

If you’re thinking about making the jump to a data center, you won’t be the first. Here are a few of the reasons others have switched to FIBERTOWN facilities in Bryan and Houston.

  • FIBERTOWN is government-friendly. This isn’t our first rodeo. We have a range of government clients. And we work with you, to make it easier for you to house your equipment with us.
  • Longer-term agreements. We can talk about what is the best fit for you. This definitely helps save you the time that you spend every year on the RFP process.
  • We are not cookie cutter. We work with you to make the contract fit your business needs, not the other way around.
  • Flexibility in contracts. From healthcare systems to emergency services, we’ve been flexible with what our customers need. We will keep your business objectives at the forefront.
  • Texas owned and operated. You’ll be working with a team that knows your state — which is key. Plus, supporting local businesses makes great economic sense for everyone.
  • Provide colocation and disaster recovery. We all know weather is the one thing that’s never predictable in Texas. Whether it’s epic winter storms or summer hurricanes, knowing your IT infrastructure is safe gives you peace of mind when you need it most.
  • Concerns around ransomware. As more and more hackers resort to ransomware to make their money, you can depend on the safety of FIBERTOWN’s security practices. We partner with industry experts to ensure we use secure cyber policies.
  • Emergency office space operations. If a storm knocks out power to your facility, or if roadways are inaccessible, use FIBERTOWN as an emergency office space. We’re ready with office furniture, computers chairs, and uninterrupted power and network connectivity set up for your team.

FIBERTOWN data centers make life easier

It’s an easy switch to move your IT infrastructure to FIBERTOWN. If you’re looking for a way to reduce paperwork and save time on contracts, contact a FIBERTOWN expert today for more information about relocating.

Data Center   Disaster Recovery   Disaster Recovery Weekly   Latest 0 comments on ‘Tis the Season for Hurricane Readiness

‘Tis the Season for Hurricane Readiness

Hurricane and tropical depression hazards come in a variety of forms, including storm surges, high winds, tornadoes and flooding.

The steps you take before the storm are critical.

Having an emergency weather plan in place is imperative to handle the disaster — as well as your recovery.

What should you do before a hurricane strikes?

The most important part of your plan is being prepared. Consider these steps before a hurricane threatens your area:

     1. Prepare your emergency plan.
  • Develop or review your emergency plan, train your staff and run practice drills.
  • Include communication pieces for staff and contact information for your police/fire/gas/electrical providers and insurance carrier.
     2. Create basic life safety tasks.
  • Have evacuation or shelter procedures in place.
  • Train people in first aid, medical procedures, CPR, etc.
     3. Prepare emergency kits.
  • Have first aid and emergency safety kits on hand that are fully stocked with updated materials: non-perishable foods, bottled water, blankets, clothing, flashlights and batteries.
     4. Prepare your building.
  • Inspect your roof to ensure it will withstand hurricane-force winds and rain.
  • Consider adding hurricane clips, gable end bracing, hurricane-proof doors, and hurricane shutters.
  • Store materials such as plywood, screws, caulk, and sandbags to deploy quickly if a hurricane approaches.
  • Inspect your sump pump and replace batteries so you don’t rely on electrical power.
     5. Have a business continuity plan.
  • Establish a business continuity plan to maintain and resume operations during and after the hurricane.
  • Back up important data stored on computers to external hard drives or cloud storage.

What should you do when a hurricane is approaching?

Time becomes a critical factor when you know you’re in the path of a hurricane. Be decisive and heed the warnings of local emergency management officials.

     1.Keep people safe and informed.
  • Your priority in any emergency is to keep people safe.
  • Start activating a phone chain for updates.
     2. Move your valuables and documents to a safe location.
  • Raise items above floor level and or store them in a safe place, dry and up high.
  • Shut down computers and electronics.
     3. Secure your building.
  • Close and secure all doors.
  • Shut off electricity.

What happens once the storm is over?

When the skies clear and all emergency issues are resolved, you enter the recovery stage.

     1. Designate specific individuals to return to the site.
  • Work in teams and assess any damage.
  • Contact utility contractors.
  • Conduct basic repairs as necessary to secure the facility afterwards.
     2. Communicate with all team members to provide a status report.
  • Determine if the damages are severe enough to restrict usage or implement a temporary relocation plan.
  • Coordinate volunteer cleanup efforts.
     3. Follow up with your insurance carrier.
  • Report any damages that occurred to the claims team.
     4. Re-assess your plans.
  • It is critical that you and your team assess how well your safety action plan worked.
  • Are there improvements you could make? Should you consult with industry experts and learn how to better prepare?

The best preparations will help your team be ready for any storm.

FIBERTOWN data centers are built to withstand winds of 135 MPH, have generator backup in case utilities shutdown, and have personnel in our NOC 24/7/365 — even during a hurricane.

We’re always there to help whenever you need.

If you’re looking for disaster recovery office space, call FIBERTOWN today.

Data Center   Disaster Recovery   Latest 0 comments on Ready for Severe Weather: Business Continuity is Key

Ready for Severe Weather: Business Continuity is Key

In the face of fierce weather, it’s vital that your business can adapt quickly to whatever challenges are thrown your way.

Extreme weather like Winter Storm Uri and hurricanes like Harvey and Ike have shown us that business as usual must also include contingency plans for disasters.

Business resilience may sound like another buzzword for the boardroom, but being able to continue day-to-day operations during a disaster plays a major role in customer satisfaction, retention and reputation.

Prepare your business for challenges

FIBERTOWN data centers coupled with disaster recovery and business continuity office space provide peace of mind when urgent situations strike.

Communicating with employees and customers during disruptions is critical.

To ensure operations and functions through uncertain times, our concurrent and redundant data centers prevent downtime to maintain connectivity and productivity.

“Mature organizations understand the practicality and even necessity of a remote, high-availability operational workspace — for training in quiet times and guaranteed access in times of uncertainty.”

Unique features of FIBERTOWN data centers and office space
Offering dedicated disaster recovery office space with Dark Fiber connected to the data center, FIBERTOWN has prepared facilities ready for customers at a moment’s notice.

Your business enjoys 100% uptime for power, cooling, networks, and security, to ensure business operations and to enable and deploy remote workforces.

FIBERTOWN provides the latest technology and connectivity to multiple carriers.

Mission-critical operations like the Combined Emergency Operations Center (CEOC) for Brazos County, the Cities of Bryan and College Station, and Texas A&M, and Brazos Valley 911, in addition to petroleum pipeline control operations and hospital systems, count on us for 100% uptime for data systems, as well as private, secure, high-availability business continuity office suites.

Ready for this year’s hurricane season

At FIBERTOWN, we help companies address two key factors: maintaining the availability of your critical technical systems and work area recovery space.

Our trusted service team is also available to be your remote hands and eyes to help during times of disaster or pandemic.

Call us today, and gain peace of mind knowing you can handle any disaster that comes your way.

Data Center   Latest 0 comments on 5 Top Reasons to Use On-Site Service from Data Centers

5 Top Reasons to Use On-Site Service from Data Centers

At FIBERTOWN, we offer our colocation clients a service we call our “hands and eyes” support.

Clients often utilize this service during natural disasters, like Hurricane Harvey and Winter Storm Uri, but we also offered significant support during the COVID-19 pandemic.

Here are the top 5 reasons our customers continue to ask for on-site service from our 24/7 tech staff.

Reason #1: Better use of time and budgeting

If your business is located in Texas, you may have come on-site to one of our data centers to set up your IT equipment or move it from your previous environment.

But when you have something like a hardware reboot — the simple turning off and on of hardware to reset the equipment and get it back online — is it really your best use of time to drive or fly to our data center to do it yourself?

The best business acumen will say budgeting for that short trip doesn’t make fiscal sense. It’s better to utilize the expert on-site FIBERTOWN staff to handle the in-person fixes.

You can also ship your hard drives or devices to FIBERTOWN data centers, and we can install them for you. Save your tech the trip.

Reason #2: We take care of the repetitive tasks

In an IT environment, small changes that need to happen for hardware aren’t always difficult — but they are necessary.

For example, tasks like labeling or racking devices — placing devices into cabinets, plugging in power and connective cords are important. They must be done correctly and accurately, but not necessarily by your own personal techs.

These are great tasks to hand off to our hands and eyes team.

Reason #3: Cheaper than sending IT staff to fix

Troubleshooting is always going to be part of the IT daily tasks.

Whether it’s a new configuration or devices, testing and fixing are just part of the business process.

If you need someone to console or plug into devices, discover what errors the device is showing, and work with your team on fixes — we have the skilled staff to handle it.

Instead of sending your own team, or hiring a third party, you can rely on the 24/7/365 staff that knows the ins and outs of our data center environment and can get you back on track quickly.

It’s a simple way to save money on your bottom line.

Reason #4: Convenience

When you’re in the middle of the workday, canceling meetings and interrupting the flow of your day to make your way to your data center is a hassle.

Convenience is key.

You can rely on the FIBERTOWN staff to help you with those on-site swaps that need to happen for your IT department.

We can help swap bad memory or hard drives to avoid excessive downtime.

Or, we’re able to reterminate or relocate cabling. Direct our staff to swap out bad cables or move cables to different ports or different devices, and we’ll get it done for you quickly.

Reason #5: Gives your staff time to focus on higher-level tasks

Being able to see the long-term vision for your IT staff is vitally important.

Every team has concurrent projects that have solid deadlines.

Giving your staff the time they need to focus on those higher-level tasks keeps projects on time and staff on point.

For customers who have a lot of data storage needs, we can handle tape rotations, store tapes on site, or pack up tapes to ship to off-site storage.

Prepared for the 2021-22 hurricane season

At FIBERTOWN, we help companies address two key factors: maintaining the availability of your critical technical systems and work area recovery space.

Customers look to FIBERTOWN and our team of disaster recovery experts to maintain 100% up-time.

Our hands and eyes service is just one way we continue to help our clients when they need it most.

Call us today, and gain peace of mind knowing you can handle any disaster that comes your way.