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Top 9 Considerations for Selecting Your Data Center

At FIBERTOWN, we believe extraordinary service should be ordinary. You should seek this same level of client commitment when you select your next data center.

Below we’ve highlighted the most important considerations. To see the full-length document about choosing a data center, use this link.

The Most Common Considerations

Location. Your data center should be away from coastlines to avoid major hurricane damage, out of flood plains, and outside of known tornado alleys. It should also have multiple routes to it and be located within driving distance for many employees.

Connectivity. The access you get to multiple telecommunications carriers is a major advantage of contracting with a data center. Therefore, ask critical questions. Is the facility carrier-neutral with diverse points of entry? If you need a high availability (HA) protocol, ask if that is an option. Is a service like Megaport, a platform that allows for a direct connection to cloud providers, available?

Reliability. Learning about reliability, or uptime, is a must. For a data center to ensure uptime, infrastructure for backup power and cooling should be in place. Inquire what a data center’s uptime is and how they accomplish this. (Hint – It should be at least five 9s or 99.999%. We at FIBERTOWN go a step further to provide 100% uptime.)

Service Level Agreement. Well-written SLAs include an assurance about response time, security protocols, bandwidth availability, and more. The SLA should also include what steps the data center will take if it fails to meet the contractual uptime.

The Most Overlooked Considerations

The remaining five considerations are more nuanced. Technology professionals in your company (or you) will guide your search for a location, connectivity, reliability, and a strong SLA. But, the other five components of a great data center relate to the humans who run it.

We can write article after article about redundant systems, circuits, cloud providers, etc., but it’s humans who are at the heart of a data center.

We discuss in more detail these human factors – reputation, on-site staffing, timeliness, workspace accommodations, and the ease of doing business – in more detail here. We’ve included questions to ask and how to gain insight into a data center’s customer relations.

Have Questions? FIBERTOWN Has Answers.

FIBERTOWN is a data center with two locations (Houston and Bryan-College Station, Texas), and we’re proud of the services we provide. The Top 9 Considerations document is a guide for choosing the best data center for your company.

If you have questions about the guide or about FIBERTOWN, we welcome them.
Data Center   Latest 0 comments on 6 Redundancy Measures to Consider When Searching for a Data Center

6 Redundancy Measures to Consider When Searching for a Data Center

The reason companies consider a data center is for a feeling of security – for an assurance that their hardware will be kept at optimal running conditions, no matter the circumstances. Because if this happens, then business continues as usual.

Yet, not all data centers are created equally, and if you contract with a subpar data center, your hardware and business continuity can’t be guaranteed. Below are six standards to consider when searching for a well-prepared, well-equipped data center, one you can count on during weather events, power outages, and more.

For a detailed look at these six standards, click here.

1. Accessibility via Automobile 

Considering the roadways to and from your data center is critical. Determining if there are alternative routes is just as important since roadways may be blocked with debris during inclement weather.

Look for a data center with diverse roadways – major highways, plus smaller roads – leading to it. Employees can access hardware and continue working during catastrophic weather events.

2. Diverse Connectivity

Contracting with a data center that utilizes a variety of internet providers gives you “layers” of internet. If one provider isn’t available (bad weather, equipment issues, etc.), you still have internet access. Seek a data center with multiple, unique carriers and network providers with diverse paths of entry into the facility.

3. Redundant Power

Redundant power, or a power source in case the first source fails, is critical. Without it, equipment troubles, a backhoe digging in the wrong area, or severe weather shuts down power, possibly damaging your hardware and causing downtime. And downtime is expensive. Hardware is too.

Search for a data center with the infrastructure for redundant power. And ask, is the redundant power fully operational, partial, or distributed.

4. Redundant Cooling

Much like connectivity and power, a data center must have multiple ways to ensure cooling. Since the environment inside can never change, a data center’s infrastructure must be designed so a malfunction does not cause fluctuation in humidity or temperature.

Ask about the specifications for the data center’s HVAC system and what processes (for people and equipment) are in place to ensure a steady environment.

5. On-Site Staff Availability

This standard is often overlooked, but it shouldn’t be. With technology taking center stage in a data center, the human beings who staff it are the real superstars. Look for a data center that guarantees a trained on-site staff, 24 hours a day, 7 days a week, 365 days a year.

6. Service Level Agreement (SLA) 

Yes, the infrastructure for redundant power, cooling, and connectivity is vital. But, it’s the 100% uptime SLA that makes these measures the expectation…the norm…the standard for a data center.

Read carefully SLAs. Some data centers rely on insurance policies to provide 100% compensation if downtime occurs. Seek a data center with 100% uptime, even in the fine print.

About FIBERTOWN

We examine each of these six measures in more detail in this PDF. Download it and consider them as you search for a data center.

But know…at FIBERTOWN, we confidently meet – and exceed – these measures at both of our locations (Bryan-College Station and Houston).

We’d love to serve you and your company too.

Data Center   New Construction 0 comments on Time and Power Availability – 2 Reasons Why Co-Locating in Bryan-College Station Makes Sense

Time and Power Availability – 2 Reasons Why Co-Locating in Bryan-College Station Makes Sense

FIBERTOWN’s Bryan-College Station data center is within driving distance of Texas’s four largest cities. The location of our data center is already an advantage for several reasons. Yet, if you’re considering building an on-premise data center in the Austin area, our Bryan-College Station site may be a better alternative than construction.

Building is Time Consuming AND Expensive

Convenience is one the strongest arguments in a sales pitch for any product, and the same is true when the product is colocation services. Our Bryan-College Station data center has been in operation for 25 years. It’s already built. It’s ready. It’s convenient.

The site is constructed with redundant power and connectivity, and both are concurrently maintainable. In fact, our data center has N+1 redundancy or greater. We’ll always have power due to this infrastructure.

We have generators on site, and they are tested on a schedule to ensure reliability. As for networking, our data center is located on a major fiber interexchange and is carrier neutral.

On-Premise Data Centers…

On-premise data centers need the same infrastructure as in our Bryan-College Station center, otherwise, you’re susceptible to downtimes and system failures. Finding an experienced architect or engineer to draw plans for your structure may take months, plus the time to construct the building. (Our latest research suggests a year or longer to build a data center.)

Furthermore, you must staff your on-premise center. You need knowledgeable people to maintain the day-to-day operations, plus clean and store fuel, perform preventative maintenance on generators and chillers, and provide security to the building 24x7x365.

While time to build and hire is an issue, money is a factor too. You have salaries, retirement packages, and taxes to consider for data center personnel. And currently, it’s about $1,000 more a square foot to build a data center compared to a typical office building. If you factor in the supply chain troubles of late, we’re back to where we started; it’s very time-consuming to build a data center.

Power Grid Limitations in Austin, Texas

With a population influx in Texas over the last two years, power grids have been strained. There’s a continual threat of rolling blackouts in the metropolitan areas. In fact, Austin city officials are not allowing any more data centers to be built on the Austin Energy Grid. This is forcing companies to look for sites outside of Austin, usually east of city.

With Bryan-College Station just 90 miles east of Austin, we’re situated perfectly to be your colocation site. We have power readily available. We have priority fuel too. (Do you? We’re guessing not.) There’s no wait time, and no building permits needed!

(You can get started with our services with a phone call. It’s that easy.)

Bryan-College Station Data Center is Ready for You

The bottom line – FIBERTOWN’s data center in Bryan-College Station is a state-of-the-art colocation site ready to serve you. There’s no wait time to get started with us, unlike the lengthy process of building your own data center and then finding and hiring qualified personnel to maintain it.

Also, building a data center without considering the maintenance is like purchasing an apartment building without considering the upkeep. Colocation services like ours save companies money and stress over the long haul. Every FIBERTOWN customer shares the expenses of maintenance, security, and personnel with the other companies using our data center. You don’t have to go it alone.

And remember, because we’re an established site, we’re not facing the permit issues for power that others are facing in the Austin area. We already have power and multiple sources in fact!

We’d love a chance to tell you more about FIBERTOWN’s colocation services. Start the conversation here.

Data Center   Latest 0 comments on Location, Location, Location – Why Bryan-College Station, Texas is Ideal for Colocation Services

Location, Location, Location – Why Bryan-College Station, Texas is Ideal for Colocation Services

The real estate adage “location, location, location” describes why FIBERTOWN’s Bryan-College Station data center is an ideal site for colocation services. Below, we outline four reasons why your company should consider our data center perfectly situated in the heart of eastern Texas.

Reason 1: Bryan-College Station is Located between Major Cities

FIBERTOWN’s Bryan-College Station data center is located within driving distance of the four biggest cities in Texas. It is about 90 minutes from Houston, two hours from Austin, and three hours from San Antonio and Dallas.

Because we’re near major cities, we’re also located close to major carrier hubs and Internet Carrier Exchanges. For our colocation clients, this proximity means lower latency (i.e., less lag time) and a constant Internet connection. There’s no need to be physically in one of the major cities if you can be there virtually.

Reason 2: Bryan-College Station Provides Safety and Accessibility During Weather Events

Our data center is located outside of the hurricane danger zone, as well as outside of tornado alley. As for accessibility, there are multiple routes from every major city to Bryan-College Station. Take interstates, state roads or, heck, even country roads.

Our proximity to multiple roadways eliminates the “one road in, one road out” scenario. With some prior planning, road construction, ice, downed trees and power lines, and heavy evacuation traffic won’t keep you from getting to our colocation site at Bryan-College Station.

Reason 3: Bryan-College Station is Home to Universities and Diverse Industries (and Less Slowdowns!)

As the home of Texas A&M, Bryan-College Station is rich with research and technology innovations. In fact, Amazon, in conjunction with Texas A&M, will be testing its drone delivery system here.

We’re also home to large healthcare groups and robust manufacturing industries, plus one campus of Blinn College.

Bryan-College Station has become a hub for diverse internet carriers wanting to meet the technology needs of these various entities. For FIBERTOWN customers, this means less slowdowns. 

Reason 4: Bryan-College Station Offers a Small-Town Feel with Big-Town Services

At FIBERTOWN, we want to offer a small-town, personable feel while providing world-class service. A staff member at our Network Operations Center (NOC) is only a phone call away – 24 hours a day, 7 days a week, 365 days a year.

For example, if you need help connecting your office in one of the big cities to our data center in Bryan-College Station, call us. A member of our NOC staff will answer the phone or respond to your email. And within a short time, usually 15 minutes or less, you’ll have an answer or help with your issue.

You are not another number to us. We pride ourselves on customer service by real people, staffed in our centers.

With this small-town feel, we provide big-city services, though. We offer anything from our blended bandwidth product to a diverse transport option from our provider partnerships. And if your office is in Houston, you can ride our Point to Point between our two sites and co-locate in each of our data centers! (We have a data center in Houston too.)

FIBERTOWN Invites You to Visit Bryan-College Station.

We’d love to give you a tour of our data center at Bryan-College Station. With its proximity to major and minor highways, it’s accessible. It’s built to withstand high winds, yet located outside of tornado alley and away from the coast to avoid hurricanes. The area is rich in technology and research so it attracts quality internet and power providers. That’s a win-win for our customers.

And on a personal note, come see what life is like without concrete and pavement everywhere! We boast a lower cost of living and are an easy day trip to any major city to relive your big-city life.

Use the contact form here to start a conversation about our Bryan-College Station data center. We’d like to hear from you.