Data Center   Feature   Latest 0 comments on How to Choose Network Services Wisely

How to Choose Network Services Wisely

Variety and flexibility are key elements of FIBERTOWN’s network services offerings.

Network. Pipe. Bandwidth. No matter what you call it, your business’ connectivity needs can be met with FIBERTOWN’s diverse solutions.

Some businesses need ultra-high performance, total redundancy, and reliability.

And others need more bandwidth to transfer massive amounts of data but can work with lower-tier providers to lower costs.

Determining the best price and performance plan to fit your company is where the magic lies.

Network services are varied and fluctuate in price. Here are a few helpful factors to consider when you’re determining your connectivity needs.

Location, location, location

While “location is everything” might be a common refrain for real estate agents, it’s also vital for companies looking for a network services provider.

Our FIBERTOWN data centers are located near major carrier hubs and Internet Carrier Exchanges.

These exchanges, also referred to as IX Points, IXPs or Internet Exchange Points, are where the world’s internet service providers (ISPs) and content delivery networks (CDNs) meet and exchange their network traffic.

Close proximity to an Internet Exchange Point means the lowest latency and most robust network connectivity for our data center colocation customers.

Blended internet and smart routing

Both of our FIBERTOWN data centers offer blended or multi-homed internet access.

We have partnerships with multiple carriers connected via multiple circuits providing superior reliability with no single point of failure.

Because of our partnership with ISPs, we are able to serve a broad range of connectivity needs, failover configurations, and specific price targets.

FIBERTOWN Smart Routing considers multiple real-time factors including latency, packet loss, jitter, and transit costs to move your traffic through the best route.

Considering carrier-neutral options

Our customers can depend on us to offer carrier-neutral connectivity.

FIBERTOWN has partnerships with a broad range of telecommunications carriers offering multiple types of service.

When you choose one of our data centers in Houston or Bryan – College Station, Texas, your connectivity is provided via multiple fiber entry points into each data center.

With total carrier neutrality, you can change your network carrier and/or network solution as your business requires.

We have recently enhanced our FIBERTOWN site-to-site connectivity by adding a redundant, path-diverse point-to-point circuit between our data centers in Bryan and Houston.

Connectivity for your business

When it comes to network services, there is no one-size-fits-all solution.

Any provider who tries to sell you that package isn’t working for your best interests.

In our experience, each business is unique and must be met with expert skill to craft the ideal solution for your needs.

Not only is it best for you — it’s simply the right thing to do.

Find a data center that understands the importance of individualization.

Let FIBERTOWN help you to determine the right data center solution for your needs. Contact us today for a free quote.

Data Center   Disaster Recovery   Feature   Latest 0 comments on A Colocation Story: Centennial Arts

A Colocation Story: Centennial Arts

Exceptional customer service helps Centennial Arts transition to FIBERTOWN’S colocation services within 24 hours during Winter Storm Uri

As a website design and development firm in Bryan, Texas, it’s vital for Centennial Arts to provide consistent hosting services.

But Winter Storm Uri in February 2021 had other plans for them.

Due to the State of Texas’ electrical grid overload, Centennial Arts’ backup power solutions were affected. Rolling blackouts kept happening.

Because Centennial Arts was located in a high-power consumption facility, the utility company decided to cut off the power until they could figure out what to do from there.

Once that decision was made, backup power kicked on for Centennial Arts, and they started going through their batteries. Then a generator failed, and something else happened with the transfer switch.

The Centennial Arts team was looking for alternative options to avoid downtime during the chaos of the winter weather. The utility company couldn’t promise a restoration date or even consistent backup power.

Extraordinary customer service helps Centennial Arts quickly

Once Centennial Arts contacted FIBERTOWN to ask about colocation services, the sales representative was very helpful and offered server space on the spot.

FIBERTOWN was ready to keep Centennial Arts’ services running if they wanted to migrate hardware that same day.

“While we were dealing with multiple factors like icy conditions and the logistics of how to migrate, the FIBERTOWN team was very helpful during a stressful time,” said Alfred Hanna, Centennial Arts CMO.

The on-site FIBERTOWN team was ready at the data center and already had a section prepared for Centennial Arts.

As they started moving equipment on-site and setting up the infrastructure, FIBERTOWN staff were on hand for any questions, calls, tools, or an extra set of hands to help set up.

Within 24 hours of initial contact, FIBERTOWN was able to help a customer move into the data center during a natural disaster.

When customers need emergency help, FIBERTOWN will go the extra mile to get them in and set up.

A smooth migration process reassures Centennial Arts

“FIBERTOWN made the migration, and our backup, a lot easier to set up very quickly in one day. They were very responsive and very helpful. They just made things happen,” remarked Hanna.

The team worked continuously to transition to a zero downtime electrical grid with reserve generators and UPS systems.

After days of unstable power, Centennial Arts could now tell their customers not to worry about any more power or weather service interruptions.

Winter Storm Uri caused many headaches for many companies.

But for Centennial Arts, the nimble work of FIBERTOWN helped keep them up and running.

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FIBERTOWN offers colocation data centers, disaster recovery and business continuity office space. Texas owned and operated since 1997, FIBERTOWN maintains data centers with concurrent and redundant power, cooling and connectivity, as well as disaster recovery offices and SCADA control centers, in north Houston and Bryan, Texas.

Contact us today for more information about our colocation services.