Data Center   Disaster Recovery   Latest 0 comments on 3 Reasons Why Colocation Services are a Better Choice than On-Premise Data Centers

3 Reasons Why Colocation Services are a Better Choice than On-Premise Data Centers

Perhaps this is a strange start to a data center article. But consider these questions – If you had an aching foot, would you rather see a podiatrist or a general practitioner?

 If your vintage car no longer ran, would you rather a mechanic well versed in 30-year-old engines or a general mechanic?

 If you were running a marathon, would you rather shoes designed for distance running or just any pair in your closet?

 Most of us would choose the first option in each one. We would want the specialist.

And the “specialist” mentality is how we approach this next question – Should a business invest in colocation services OR build and maintain its own on-premise data center?

At FIBERTOWN, we’re experts at colocation. It’s our business. It’s our focus. We do it every day. All day.

And because of this laser focus, we’re effective. Unlike a company that’s pulled in lots of directions while building, staffing, and maintaining its own data center.

Below are 3 reasons why you should choose FIBERTOWN’s colocation services.

Reason 1 – Infrastructure is Ready to Go

Ease is the first reason you should invest in colocation services. On average, it takes 6 months to build an on-premise, or “on-prem,” data center. To build requires a specialized architect or engineer because of the redundancy needed for power, cooling, and connectivity. Any single point of failure can cause all of the other redundancies to be ineffective.

And of course, the cost of building, in general, has increased. But for materials and systems specific to a data center, these costs have been rising for the last 3-5 years. It is now 10 times the cost per square foot to build a data center compared to a standard office building. So, a low estimate comes to about $1,000 per square foot to build a data center.

We share these numbers to demonstrate the ease – the lack of hassle – you get when choosing colocation services over building an on-premise data center for your company. Even if time (or money) wasn’t an issue, what about the building know-how.

For example, redundant power (or multiple sources of power) requires different substations, plus generators, switchgear, and battery backup. These must be considered in the planning phase as they are very difficult to correct retroactively.

Redundant cooling doesn’t just happen either. Not only do you need enough chillers to cool your gear, but what if one breaks down and needs repair? Will you have an extra one ready to keep your gear cool while the other is being fixed? It gets VERY hot, VERY fast if the cooling fails.

And like power and cooling, redundant connectivity requires specialized engineering from the onset. A few questions to consider: Do you have more than one Internet Service Provider (ISP) coming into your building? Are those ISPs entering your building at different areas? Do they travel diverse paths directly outside of your building?

All of the specifics about power, cooling, and connectivity are already done at FIBERTOWN’s two data centers. The infrastructure is ready to go, and that makes it easy for you.

Reason 2 – Cost Efficiency

Utilizing the ready-to-go, state-of-the-art infrastructures at our colocation centers in Houston, Texas and Bryan, Texas is cost-effective for your company. (With the numbers we shared above – average time to build, cost per square foot, etc. – we’ve already hinted at this second reason.)

Contrary to an on-premise data center, a colocation center houses the servers and computer hardware of multiple businesses. This shared location also leads to shared expenses. Or, as we like to point out, cost efficiency for your company.

Multiple businesses share the cost to maintain redundancies within the facility (i.e., generators, cooling systems, and connectivity providers). THIS SHARING is what makes co-location work. Because without it, your company builds the center and then hires the people needed to maintain it.

For example, you need a team to run the generators every week, plus conduct load tests monthly. Parts will need to be fixed. Someone will need to plan for replacing equipment, as every piece has a shelf life. Within 5-10 years, most equipment will need to be repaired or replaced. The people and the parts cost money.

Oh, we also should mention insurance on the building, fire systems, utilities cost, and much more.

The good news, though – colocation services already factor in all of these costs and provide the needed services. The even better news – the costs are shared across all of the companies housed at a colocation center. And the best news, yet – a team of experts work at each FIBERTOWN facility. So, you’re not hiring your own data center team and determining health benefits, salaries, and vacation plans (so that someone is always working, which is imperative for a data center).

Simply put, building, maintaining, and staffing a data center is costly. Sharing a facility already equipped with experts and equipment is a cost-effective option for your company.

Reason 3 – Disaster WILL Strike, Not If 

Disaster recovery is an important reason for investing in colocation services. At FIBERTOWN’s facilities in Houston and Bryan, Texas, we have backup generators onsite, plus an uninterrupted power supply (UPS). We have N+1 or greater cooling redundancy and house servers in a hot-cold aisle layout. And that’s just for starters!

Our facilities are strategically located away from tornado alley and the Gulf Coast to prevent as much storm damage as possible. BUT, we’re near major highways for easy access and located outside of the flood plain.

Our two buildings were constructed to withstand strong winds, and our equipment is tied to the roof to keep it from lifting off the building in 100+ MPH winds. If antennas, cables, rods, and lights fly off, they can easily penetrate other equipment, leaving a large path of damage.

There’s also temperatures to consider.

We know it’s hot right now (over 100 degrees in Texas in July!). And our chillers are keeping things cool. But, will your on-premise data center run without fail during the cold, like in Winter Storm Uri? Will your generator be ready when the utility power shuts off for extended periods of time? Will your generator fuel line freeze up because you weren’t prepared for temperatures that cold for so long? Will you run out of fuel because you don’t have priority or because roads are iced over? How large is your fuel tank? Will it hold the load for 24 hours or longer?

All of these questions must be considered.

But also note, people often use “major disasters” as a reason for using data centers. BUT, what if a hard drive fails in the middle of the night? That’s a simple fix. Without a designated night team, though, no one notices for some time. That’s where our 24x7x365 on-site staff comes in for the win.

Will you have someone available 24x7x365? Rather than hiring someone to be there when this occurs, use FIBERTOWN’s on-site staff. (And simple hard drive swaps are completely free. Even at 3AM.)

It’s not a question of if a disaster will strike; it’s when. So, be prepared. Our colocation centers are ready for you.

At FIBERTOWN, We Specialize in Data Centers

Data centers are what we do. We don’t buy and sell stocks or fix broken bones. We make sure your computer hardware stays up…so your business continues to run. We’ve been doing this for 25 years, and we’ll keep doing it for another 25 (and hopefully more!).  

At FIBERTOWN, we’re staffed with experts. Our two facilities are fitted with the latest equipment and security to keep your servers and hardware safe and running. This is our specialty.

Reach out if you want to talk with us about colocation services. We’d love to speak with you. Use this form to start the conversation.

Data Center   Disaster Recovery   Latest 0 comments on Is Your Data Center Ready this Hurricane Season?

Is Your Data Center Ready this Hurricane Season?

June 1st marks the beginning of hurricane season for regions on the Atlantic Ocean. And not to be an alarmist, but meteorologists are predicting 2022 to be a busier than normal hurricane season.

While human safety is the most important issue, data protection is critical. After all, functioning data systems help keep people safe and assist them in returning to normal life after weather events.

Now is the time to be considering data protection, specifically a data center, in preparation for hurricane season.

Use the questions below to guide your search for a data center or to evaluate the readiness of your current one.

How strong is the data center?  

This is an obvious consideration. More questions are listed below to determine the building’s strength and its likelihood for being affected directly by a hurricane or its aftermath.

-Is the data center located in a flood zone? And the best scenario – It’s located outside of a 500-year floodplain.

-Has the data center always been accessible by vehicles in previous weather events?

-Is it deemed “storm-hardened”?

-Is the roof wind rated? If so, what is the rating?

-Are the windows covered with a blast guard window film?

After all, if the building is no longer standing or not accessible by vehicle after a weather event, it’s failed to serve its purpose – to keep business moving forward, even in tough conditions.

What about continued service for the data center during storms?  

Colocation services allow companies to store their private servers and equipment in an off-site location for a monthly fee. This solution is cost-effective for businesses, as on-premise data centers are expensive to build, staff and maintain, and they provide no distance from a weather event affecting the parent company.

But, clients like you want to know that your colocation services at a data center will continue even with a hurricane bearing down on the Texas coast.

Here are some questions to ask to ensure likely service.

-What is the data center’s uptime service level agreement (SLA)? Word of caution, many centers offer 100% uptime. However, in the fine print, you’ll often find that they’re reliant on insurance policies to offset any failings. You want a data center that provides 100% uptime due to its infrastructure, not its willingness to pay you if something fails.

-Does the data center offer redundancy and concurrency for power, connectivity, and cooling? In layman’s terms, does the data center utilize multiple components and pathways so failures in equipment don’t derail data protection?

-Is blended internet used?

-Are backup generators ready and on-premise?

-Does the data center ensure full power for at least 24 hours for the whole facility?

-Is there access to backup fuel? Is it on standby or on-premise?

-Is the data center’s cooling system dependent on cooling towers linked to public utilities? Best case scenario – Its cooling system is not reliant on public works.

-Does your data center use standby equipment in a lead or lag rotation? This routine ensures backup equipment is operable when needed.

Is a human available onsite to assist my team during a storm?

You’ll want to hear a “Yes” to this question. Below are others to ask to further confirm human assistance during a crisis.

-Does your data center staff employees on-site24/7?

-What is the process for seeking assistance? Is a support ticket required? If so, who addresses the ticket? During a crisis, does this process for assistance look different? If so, how is it different during an emergency? 

-Does the data center personnel routinely check lights and cables, rack equipment delivered to the center, and replace faulty or old hardware?

-Does the data center team prepare the area for my group’s arrival during an emergency event? Set up office space? Provide food and drink?

Is there office space for us at the data center or nearby? 

For business to continue as usual during a horrific weather event, workers must have a viable space to work – a place with power and access to the company’s data.  

The questions below will help ensure a business continuity plan for your team.

-How far is the data center or the affiliated office space from the company’s home base? Ideally, the drive should only be a few hours, and the “office space” should be located on major roads with food and lodging options.

-If the workspace is not adjoining the data center, how resilient is that office building? (Many of the questions in the first two sections of this article are relevant here.)

-Does the contract with the data center include assistance with setting up workspace during a time of crisis?  

What about entrance into the data center during an emergency?

You want to know, in advance of a crisis, how your team can physically access equipment inside the data center. Ask the questions below to learn more about a data center’s security plan.  

-Can the data center grant entrance using biometrics or an access card? Preferably, you want multi-factor authorization as well.

-Does the data center maintain an up-to-date list of approved employees who can access equipment there?

-Are data center personnel trained for how to grant access (or remove it) during a crisis?

-Are security guards employed by the data center 24/7?

Has the data center “withstood the test of time”…and storms?  

Yes, we know new data centers are popping up every day. And many of them are great options. But, you’re not wrong to ask about any storms a data center has already weathered.

-When was this data center built?

-What storms has this data center already weathered? How did it fair during the storm(s)?

-Will you share some references/companies who rode out the storm with your data center?

-Can you quickly boost bandwidth, etc. and then do the paperwork? Basically, you want to know how much red tape is in the way of protecting your data in an emergency situation and for business to continue on.

FIBERTOWN Has Answers to Your Data Center Questions

We wrote this article to help you prepare for hurricane season. Plus, we’re confident in our answers to the questions above. Hurricane season, middle of the winter, or on a sunny Tuesday in the middle of October – we’re ready to answer them.

If you’re looking for a data center or unhappy with your current contract with a data center, we should talk. With hurricane season beginning soon, now is the time.

 

NOTE:

This article is an addition to one we published in July 2020. Read our original article 7 Key Questions to Ensure Your Data Center is Hurricane Resistant for more insight into protecting your data and, ultimately, your business during hurricane season.

Disaster Recovery   Latest 0 comments on Recent Tornadoes are a Reminder for Disaster Preparedness

Recent Tornadoes are a Reminder for Disaster Preparedness

Was your business ready? Was your data protected? Did service continue as usual? On March 21, 2022, tornadoes and high winds wreaked havoc on towns around Austin, Texas.

 

These swirling winds produced the now-viral video of a teenager driving a red Chevrolet truck spinning on its side and then, milliseconds later, righting the vehicle. After several terrifying moments, the lucky teenager was able to drive away as the tornado crossed the highway and continued its destructive path.

 

Protecting human life is the most important goal on days like March 21. But, protecting your business’s data and critical IT infrastructure in a wind-resistant data center keeps you off the road so you don’t become the person in the truck.

 

At FIBERTOWN, we specialize in disaster preparedness for businesses and plan ahead to give you peace of mind.

 

FIBERTOWN Withstands High Winds

Our two data centers –  Bryan, Texas, and Houston, Texas – are made of steel-reinforced concrete and can withstand winds over 100 MPH. They are located away from the Texas coast to lessen the possibility of hurricane damage and outside “tornado alley” but near multiple highways to allow greater accessibility during an event.

 

Ready with a Power Supply

At FIBERTOWN, we give customers backup generators onsite and an uninterrupted power supply. Our backup generators are encased and protected from the elements. Plus, we offer secure connections for roll-up generators.

 

Our data centers have fuel onsite to run at max load for 24 hours and are a FEMA-rated fuel supplier, meaning we will get fuel before others to keep the power on. With these features, businesses are able to continue serving their customers, even when tornadoes or other disasters cause power outages to surrounding areas.

 

Servers Stay Cool During Disasters

 One of the main jobs of a data center like ours is to protect computer servers. Because of all the data they hold, their protection is critical! We have N+1 or greater cooling redundancy in our facilities and house servers in a hot/cold aisle design. Our chillers are also connected to our generators, so they keep cooling your gear through an emergency event.

 

Capacity for UPS    

An uninterruptible power supply (UPS) is an essential element to data protection for your business. If utility power is cut, you need power while the generator starts. By using a dedicated battery to protect hardware from power outages and spikes, you can prevent downtime and data loss. This is always important, but disasters like tornadoes place even more significance on a UPS. Fibertown’s UPS is constantly monitored and maintained with monthly load tests and a preventative maintenance schedule that exceeds OEM specs.

 

Why FIBERTOWN?

As a FIBERTOWN client, you have access to data centers, disaster recovery services, and dedicated business continuity office spaces. FIBERTOWN offers a “calm” before, during, and after the storm.

 

Our concurrent and redundant data centers ensure 100% uptime for cooling, power, and security. This means you can continue to communicate with customers and employees while business moves forward.

 

In Texas, tornadoes are a reality. Preparedness is key. Partner with FIBERTOWN; we’re experts in disaster preparedness.

Data Center   Disaster Recovery   Latest 0 comments on Do you have dedicated disaster recovery office space?

Do you have dedicated disaster recovery office space?

A critical component of any business continuity plan is a convenient, reliable and secure contingency work site.

In the event of a disaster, relocating people and operations is crucial to getting a business back up and running as soon as possible.

Does that sound like you?

The last thing you want is to be caught in a bad weather disaster and not have a plan in place.

Here are a few top benefits to look for when searching for disaster recovery office space.

A secure site

Are you located in an area prone to hurricanes, tornados or other severe weather?

Look for a hurricane- and tornado-proof facility that is secure and reliable.

How many generators provide emergency power?

Are there strong data connections — which are needed in an emergency situation?

Disaster recovery office space must take into account what their surrounding area will look like when severe weather hits. Will you be able to access the facility if there’s heavy debris, ice, or snowstorms?

Room to grow

How many square feet of space is available to you?

Can you scale the space as your business grows?

Looking to the future is important for physical space. It’s not just about what you need now, but what your growth projections are for the next 5-10 years.

Reliable partner

Can you buy space that is dedicated to you and use it when it’s needed?

Does the partner offer blended internet options for your team?

What does the redundant power and generator maintenance schedule look like?

Can the space support your backup needs and remote workers?

A reliable partner looks out for your best interests. They should be offering you ideas and making the space fit you, not the other way around.

Options for work-from-home or remote workers

Disaster recovery office space isn’t just for corporate offices.

When working from home, if your power or internet goes out, you can’t do any work at all.

A disaster recovery office space allows those who work from home a backup in case they lose services.

This can be used not just for emergencies, but for power failures, construction that knocks out internet lines in the area, or any other event.

FIBERTOWN work area recovery offerings

Different businesses have different Work Area Recovery (WAR) needs.

FIBERTOWN disaster recovery customers have access to comfortable workspaces including desks and tables with voice and data capabilities, conference and meeting rooms, 24×7 security and secure access via card readers or biometrics.

100% up-time for business-critical systems

FIBERTOWN offers fully redundant, secure and reliable data centers to keep your business-critical systems available 100% of the time. As a colocation provider, the range of disaster recovery solutions is nearly unlimited.

You can use FIBERTOWN as your primary & secondary sites, only secondary sites, hot or tape back-up, and for Highly Available (HA) fail-over.

We can help you configure your systems in the way that is most efficient and appropriate for your disaster recovery needs.