Data Center   Disaster Recovery

4 Signs Colocation is Right for You

At the point when your data center power or cooling is strained and it’s a battle to keep pace with facility upgrades, you’ll mostly likely consider colocation. Simply purchasing data center space is not as basic as it appears and besides, how do you know it would even be a good fit for you?

Here are 4 signs colocation could be the right move. Continue Reading “4 Signs Colocation is Right for You”

Data Center

The Million Dollar Question- Part 2

So what is the difference? Are all data centers alike? You are deliberately avoiding answering the million dollar question! We saved the best for last and that is our team. You’re thinking “our people make the difference”… never heard that before, but FIBERTOWN runs a service first P.A.C.E. data center.
Data Center

What IT Executives Can Learn From the Gaming Industry

 

A tragic trend to hit the video game industry in recent years has been the pressure to have a game on the market before the designers were ready for it to be released. Two major examples of this are the massive multiplayer online game Star Wars: The Old Republic in 2011 and more recently Batman: Arkham Knight in June of 2015.

Both were wildly anticipated game releases that were expected to make millions for their producers. However, both were rushed to release by their parent companies and were a disappointment both to the game designers and to the players.

The same thing happens to IT and operations teams when executive expectations are not properly aligned with IT or operation team goals. Often the executives completely ignore IT and operation recommendations.

Nothing is worse than installing a major piece of IT infrastructure in your production environment before it has been tested properly in a lab environment.  Downtime and loss of data can occur in this situation. If infrastructure was not given the proper timeline for testing, something as simple as a software update can wreak havoc in a production environment.

IT and operations teams should be afforded the trust of setting a timeline and the ability to set standard operating procedures for new hardware or software implementations.When done correctly, the product will be more successful and the users will be much happier in the long run.  In addition, you will be reducing risk to your environment and your company. However, if implementations are rushed, then they could become a disappointment to everyone involved.

For more information on avoiding downtime
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Culture

Is There Still Value in Face-to-Face Interaction?

communication, digital, face-to-face, data center, Houston

We are currently in one of the most exciting eras for digital communication.  Between social media giants – Twitter, Facebook and LinkedIn – and the vast array of digital communication options like text, email and web conferencing, people have more vessels for information than ever before.

The technological advances of the digital age have allowed global communities to be better connected and more collaborative than ever before.  Information is readily available through more channels than any other time in history.  However, what we’ve gained in availability, we may have lost in personal connection.

Visit any of your favorite restaurants and you’ll find people sitting across from one another, not talking, and eyes fixated on their phones.  I am not anti-technology and on occasion am guilty of the same. When my wife and I are out having dinner, I feel as if I should have made the reservations for three: me, my wife and her phone.  It’s not just after-hours where we see this phenomenon either.

In today’s business world, important information is relayed online or electronically.  The person receiving the information can’t hear our voice, see our body language or see our smile (or frown).  Many people entering into the workforce today may not have developed the “silent fluency” that comes from face-to-face interaction.

Call me old school, but I still find value in face-to-face interaction.  Maybe it’s because I’ve always been in customer facing roles throughout my career. I find that I am rarely able to deepen customer relationships, negotiate or close a deal, or solve a customer’s issue through email, text or social media.  There always needs to be a phone call or meeting to really understand the situation before I can act on it.

I appreciate the convenience of the digital conversation but not the sincerity.  There is still something very satisfying when telling someone they did a good job instead of retweeting them, shaking their hand instead of sending them a friend request, laughing at a joke instead of hitting the “like” button, or even having a face-to-face conversation over coffee or lunch.