In the IT world, we are accustomed to going at light speed and putting out fires as we attempt to accomplish our current projects.
When we do this, we have a tendency to let some things fall by the wayside. The first thing to be thrown over the side of the boat is documentation.
Physical asset and network documentation can be paramount in a remote data center environment.
When it’s 3:00 a.m. and you want Smart Hands services from the NOC at your colocation facility to reboot a device, or move a network cable, how can you be absolutely sure the correct device is manipulated without proper documentation?
When it comes to making sure your physical technology assets are organized and easy to access, follow these 12 steps for proper documentation and then “set it and forget it.”
12 Steps to Proper Documentation
1. Document network connections.
2. Document each cable placement.
3. Document VLANs.
4. Document IP addresses.
5. Label cables with to/from information
6. Document servers.
7. Document NIC assignment and IPs.
8. Record host-to-guest mappings.
9. Label servers.
10. Document racks and place external labels on racks (EX: R1, R2, etc.).
11. Take pictures of racks to use as reference for smart hands and eyes.
12. Build elevations in Visio or Excel to help with planning as well as location-based documentation.